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Volume 1 / 1986 - Volume 70 / 2012
77-104
The last departure time from an Mt/G/∞ queue with a terminating arrival process
David Alan Goldberg and Ward Whitt
105-119
Some first passage time problems for the shortest queue model
Haishen Yao and Charles Knessl
121-136
Consecutive customer losses in regular and oscillating MX/G/1/n systems
António Pacheco and Helena Ribeiro
137-153
Approximations for the M/GI/N+GI type call center
Foad Iravani and Barış Balcıog̃lu
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