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Volume 1 / 2000 - Volume 12 / 2011
135-138
Editorial Introduction
Strategic Planning for E-Commerce Systems (SPECS): Value Returns and Customer Alliance
Ray Hackney, Janice Burn and Gurpreet S. Dhillon
139-164
Strategic Orientation, Competition, and Internet-Based Electronic Commerce
Pat Auger, Anat BarNir and John M. Gallaugher
165-182
The Impact of eBusiness and the Information Society on ‘STRATEGY’ and ‘STRATEGIC PLANNING’: An Assessment of New Concepts and Challenges
Claudia Loebbecke and Jonathan Wareham
183-198
Systems Planning in Business-to-Business Electronic Commerce Environments
Patrick Finnegan, Robert D. Galliers and Philip Powell
199-214
Customer-Centric Strategic Planning: Integrating CRM in Online Business Systems
Călin Gurău, Ashok Ranchhod and Ray Hackney
215-232
A Review of the Web Sites of Small Australian Wineries: Motivations, Goals and Success
Carmine Sellitto, Andrew Wenn and Stephen Burgess
233-258
Electronic Commerce Customer Relationship Management: A Research Agenda
Nicholas C. Romano and Jerry Fjermestad
259-287
The Decoupling of Value Creation from Revenue: A Strategic Analysis of the Markets for Pure Information Goods
Eric K. Clemons and Karl R. Lang
289-301
The Strategic Impact of Internet Technology in Biotechnology and Pharmaceutical Firms: Insights from a Knowledge Management Perspective
Angel Salazar, Ray Hackney and Jeremy Howells
303-318
Interpreting Dimensions of Consumer Trust in E-Commerce
Sandy C. Chen and Gurpreet S. Dhillon
319-334
Clicks and Mortar: Balancing Brick and Mortar Business Strategy and Operations with Auxiliary Electronic Commerce
David L. Bahn and Patrick P. Fischer
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