This paper describes the process of implementing a machine translation system (MT system) and the problems and pitfalls encountered
within this process at CLS Corporate Language Services AG, a language solutions provider for the Swiss financial services
industry, in particular UBS AG and Zurich Financial Services. The implementation was based on the perceived requirements of
large organizations, which is why the focus was more on practical rather than academic aspects. The paper can be roughly divided
into three parts: (1) definition of the implementation process, co-ordination and execution, (2) implementation plan and customer/user
management, (3) monitoring of the MT system and related maintenance after going live.