Setting
Electronic reporting systems are important components of the patient-safety movement but have been problematic particularly
in capturing information from physicians.
Objective
In an attempt to increase error reporting in our community hospital residency program, we devised a convenient safety log
integrated into the computerized resident-patient sign-out.
Measurements and Main Results
Safety-log events are discussed in weekly safety reports with emphasis on developing a safety culture and preventing further
events. We report our experience implementing the safety log. The program quadrupled our contribution to the hospital quality
assurance system and has led to significant system innovations. Challenges have included sharing information and improving
accountability without humiliating participants or alienating co-workers, as well as sustaining the project over time.
Conclusion
Residents are uniquely placed to provide insight into hospital systems. An error-reporting system based in a resident sign-out
can leverage this role into an important tool for safety education and care improvement.
KEY WORDS medical errors - medical education - safety - hospital medicine - quality improvement