Volume 23, Number 4, 481-484, DOI: 10.1007/s11606-007-0503-y

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Leveraging Computerized Sign-Out to Increase Error Reporting and Addressing Patient Safety in Graduate Medical Education

Paul N. Foster, Runa Sidhu, Dhruv A. Gadhia and Michele DeMusis

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Abstract

Setting  

Electronic reporting systems are important components of the patient-safety movement but have been problematic particularly in capturing information from physicians.

Objective  

In an attempt to increase error reporting in our community hospital residency program, we devised a convenient safety log integrated into the computerized resident-patient sign-out.

Measurements and Main Results  

Safety-log events are discussed in weekly safety reports with emphasis on developing a safety culture and preventing further events. We report our experience implementing the safety log. The program quadrupled our contribution to the hospital quality assurance system and has led to significant system innovations. Challenges have included sharing information and improving accountability without humiliating participants or alienating co-workers, as well as sustaining the project over time.

Conclusion  

Residents are uniquely placed to provide insight into hospital systems. An error-reporting system based in a resident sign-out can leverage this role into an important tool for safety education and care improvement.

KEY WORDS  medical errors - medical education - safety - hospital medicine - quality improvement

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