On the World Wide Web, page previews augment hyperlinks to provide extra information about each link’s destination. These
previews can reduce navigation time and errors in goal-directed navigation tasks when the information provided by the text
and context of links is inadequate. A number of different types of page previews have been proposed, and some are already
in use; however, little is known about which preview types will consistently help users make good navigation decisions. Our
study compares six preview techniques (title, URL, subject category, page genre, genre symbol, and thumbnail), two delivery
mechanisms (inline and popup), and two page load times (fast and slow). We found that previews showing the genre of the page
(e.g., whether the page is an information page or a search page) yielded significantly faster performance than other preview
techniques, and participants also preferred the genre-based previews. Our study is the first to compare the performance of
a wide range of page previews in a naturalistic, non-search environment, and provides empirical data that can improve support
for goal-directed navigation.
Keywords Goal-directed browsing - information scent - page previews