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10. Support for the Process Engineer: The Spearmint Approach to Software Process Definition and Process Guidance

Ulrike Becker-KornstaedtContact Information, Dirk HamannContact Information, Ralf KempkensContact Information, Peter RöContact Information, Martin VerlageContact Information, Richard WebbyContact Information and Jörg ZettelContact Information

(6)  Fraunhofer Institute for Experimental Software Engineering (IESE), Sauerwiesen 6, D-67661 Kaiserslautern, Germany
(7)  Center for Advanced Empirical Software Research (CAESAR), School of Information Systems The University of New South Wales, Sydney, 2052, Australia
Abstract
The software development process and its related activities are described, implemented, analyzed, and changed by so-called Process Engineers. Process Engineers provide descriptions of software development processes to Process Performers. Because the processes usually are complex, support is needed for both Process Engineers and Process Performers. This paper reports the development and application of the process modeling environment Spearmint1. The architecture of Spearmint allows for a flexible definition and addition of views which are used for retrieving filtered and tailored presentations of the process models. One distinct view, namely the Electronic Process Guide used for dissemination of process information and guidance of Process Performers, is discussed in more detail. The Spearmint environment has been validated in industrial process engineering cases.

Keywords  Process Engineering - Process Guidance

1  Spearmint is a registered trademark of Fraunhofer IESE, Kaiserslautern, Germany.

Contact Information Ulrike Becker-Kornstaedt
Email: becker@iese.fhg.de

Contact Information Dirk Hamann
Email: hamann@iese.fhg.de

Contact Information Ralf Kempkens
Email: kempkens@iese.fhg.de

Contact Information Peter 
Email: roesch@iese.fhg.de

Contact Information Martin Verlage
Email: verlage@iese.fhg.de

Contact Information Richard Webby
Email: r.webby@unsw.edu.au

Contact Information Jörg Zettel
Email: zettel@iese.fhg.de
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Referenced by
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  1. Ocampo, A. (2003) Toward a reference process for developing wireless internet services. IEEE Transactions on Software Engineering 29(12)
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