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Book Chapter
A Framework for Raising Collaboration Levels on the Internet
Book Series
Lecture Notes in Computer Science
Publisher
Springer Berlin / Heidelberg
ISSN
0302-9743 (Print) 1611-3349 (Online)
Volume
Volume 4082/2006
Book
E-Commerce and Web Technologies
DOI
10.1007/11823865
Copyright
2006
ISBN
978-3-540-37743-6
Category
Business Process / Design Aspects
DOI
10.1007/11823865_9
Pages
82-91
Subject Collection
Computer Science
SpringerLink Date
Thursday, September 21, 2006
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Business Process / Design Aspects
A Framework for Raising Collaboration Levels on the Internet
Igor Hawryszkiewycz
1
(1)
Department of Information systems, University of Technology, Sydney,
Abstract
People in most business processes still use the basic technologies such as e-mail or intranet information portals to collaborate on the Internet. Collaboration is thus primarily restricted to sharing of documents and comments between individuals or within small groups. The paper examines ways to provide higher levels of support for collaboration especially for collaboration in the large. The paper first defines levels of collaboration and technologies available to support each level. It then develops a definition of collaboration capability in terms of these levels and proposes methods that use collaboration capability levels to define collaboration requirements for particular applications. It then provides ways to extend workspaces to support collaboration in the large.
Keywords:
Situation analysis, Collaboration, Knowledge Sharing.
Igor
Hawryszkiewycz
Email:
igorh@it.uts.edu.au
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