BACKGROUND: Recent evidence suggests that patients are receiving only 50% of recommended processes of care. It is important to understand
physician priorities among recommended interventions and how these priorities are influenced both intentionally as well as
unintentionally.
METHODS: A survey was mailed to all primary care physicians (PCPs) from two VA hospital networks (N=289), one of which had participated in a broad, evidence-based guideline development effort 8 to 12 months earlier, and all
endocrinologists nationwide in the VA (N=213); response rate, 63% (n=315). Using the method of paired comparisons, we assessed physician priorities among 11 clinical triggers for interventions
in the management of an uncomplicated patient with type 2 diabetes.
RESULTS: Both PCPs and specialists consistently identified several high-impact clinical triggers for treatment as the highest priority
interventions (hemoglobin A1c=9.5%, diastolic blood pressure [DBP]=95 mm Hg, low-density lipoprotein=145 mg/dl). Several low-impact
interventions that are commonly used as performance measures also received relatively high ratings. Treatments that have recently
been found to be highly beneficial were often rated as being of low importance (e.g., treating when DBP=88 mm Hg). Almost
80% of PCPs rated tight glycemic control as more important than tight DBP control, in direct contrast to clinical trial evidence.
Specialists’ ratings followed the same general pattern, but were more consistent with the epidemiological evidence. The PCPs
at the sites that participated in the guideline intervention rated blood pressure control significantly higher.
CONCLUSION: Although several high-priority aspects of diabetes care were clearly identified, there were also notable examples of ratings
that were clearly inconsistent with the epidemiological literature. Recommendations based upon more recent evidence were substantially
underrated and some guidelines used as performance measures were relatively overrated. These results support the arguments
that a more proactive approach is needed to facilitate rapid dissemination of new high-priority findings, and that intervention
priority, and not just ease of measurement, should be considered carefully when disseminating guidelines and when selecting
performance measures.
Key words diabetes - health priorities - decision making - guideline adherence
This work was supported by a grant from the VA Health Services Research and Development Quality Enhancement Research Initiative
(QUERI-DM). The online appendices are freely available from the author.
An erratum to this article is available at http://dx.doi.org/10.1007/s11606-004-0071-3.