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How to Be a Coach

William Wake Contact Information and Ron Jeffries Contact Information

Abstract
It’s difficult to start a new process, but a coach can make this easier. A coach is part developer and part manager. Coaches help a team stay on process and they help the team learn. A coach brings in some outside perspective to help a team see themselves more clearly.
We’ll use a combination of lectures, games, and exercises to explore and practice skills that coaches (and team members!) can use.

Contact Information William Wake
Email: William.Wake@acm.org

Contact Information Ron Jeffries
Email: RonJeffries@acm.org
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