This paper presents a qualitative and quantitative study on the role of policies in Denmark and Germany in shaping the adoption
of open standards and software in government. A comprehensive functionality test, surveys and interviews with suppliers and
users in local authorities of both countries have been conducted, together with policy document analyses. While in Denmark
open document standards have been bindingly introduced by legislation, Germany adopts a blended top-down and bottom-up approach,
only providing recommendations. Although, as a result, it seems that Denmark ranks much higher in the adoption of open document
standards, the overall picture is blurrier, as for instance only a small minority of public employees use open source software.
The authors also suggest that the need for open standards might actually be overstated, as the rapid adoption of e.g. the
PDF document format has made it in practice almost irrelevant.
Keywords Electronic government - Open standards - Public policy - IT governance