Fraud is a constant problem for online auction sites. Besides failures in detecting fraudsters, the currently employed methods
yield many false positives: bona fide sellers that end up harassed by the auction site as suspects. We advocate the use of
human computation (also called crowdsourcing) to improve precision and recall of current fraud detection techniques. To examine
the feasibility of our proposal, we did a pilot study with a set of human subjects, testing whether they could distinguish
fraudsters from common sellers before negative feedback arrived and looking just at a snapshot of seller profiles. Here we
present the methodology used and the obtained results, in terms of precision and recall of human classifiers, showing positive
evidence that detecting fraudsters with human computation is viable.
Keywords fraud - human computation - e-commerce - classification