Grid infrastructure are already being used in the on-line gaming sector to provide large-scale game hosting in a business
context. However, the game platforms and infrastructures used do not take advantage of the potential for rich business networks
to support indefinite scaling within single game instances, or to simplify the problem of managing the quality of experience
and access rights for end customers. The European edutain@grid research project is developing an infrastructure for realising
such business networks using bipartite Service Level Agreements. This paper describes the analysis of business value chains
and SLA terms for the initial implementation, and provides insights into how these should be formulated, and what challenges
this presents to Grid infrastructure implementers.
Keywords Business models - Service Level Agreements - Grid - Trust - Security - Value chains