Lecture Notes in Computer Science, 2008, Volume 5091/2008, 480-489, DOI: 10.1007/978-3-540-69132-7_51

Seeing the Face and Observing the Actions: The Effects of Nonverbal Cues on Mediated Tutoring Dialogue

Federico Tajariol, Jean-Michel Adam and Michel Dubois

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Abstract

Mediated communication technologies, conveying verbal and nonverbal cues, are more and more employed in learning activities. Nevertheless, their effects on teacher-student interaction have been not clearly stated yet. Through two experimental studies, we investigated on the effects of nonverbal communication cues (kinesic and ostensive-inferential) on synchronous mediated tutoring dialogue, in which a tutor and a student communicate through audio-video communication tools. The outcomes show that kinesic cues lead tutor to monitor more carefully learner’s ongoing task and to encourage much more them, while ostensive-inferential cues improve learner’s task performance and lead both tutor and student to focus better on tutoring speech acts.

Keywords  audio-video mediated communication - nonverbal communication - kinesic cues - ostensive-inferential cues - tutoring dialogue

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