This study prospectively assessed the preferences and satisfaction of 98 psychiatric inpatients and 40 of their relatives
with family involvement in discharge planning. Preferences questionnaires were administered during hospitalization. Satisfaction
questionnaires were completed 3 months later. Preferences noted by most participants included information concerning patient
health status, ways to prevent further hospitalizations, services for relatives, and signs of patient decompensation. More
relatives than patients felt that post-discharge residence and activities were important areas to be involved in. Most participants
were satisfied if relatives were involved in discharge planning. However, up to 89% of patients, and 84% of relatives, reported
no communication between clinical staff and relatives regarding discharge. When this was the case, satisfaction rates dropped
sharply, especially for relatives. The need for increased communication between clinicians and relatives regarding discharge
planning remains a problem.
KEY WORDS discharge planning - satisfaction - preferences - patients - relatives