Data Hemorrhages in the Health-Care Sector
M. Eric Johnson18 
| (18) |
Center for Digital Strategies Tuck School of Business, Dartmouth College, Hanover, NH, 03755 |
Abstract
Confidential data hemorrhaging from health-care providers pose financial risks to firms and medical risks to patients. We
examine the consequences of data hemorrhages including privacy violations, medical fraud, financial identity theft, and medical
identity theft. We also examine the types and sources of data hemorrhages, focusing on inadvertent disclosures. Through an
analysis of leaked files, we examine data hemorrhages stemming from inadvertent disclosures on internet-based file sharing
networks. We characterize the security risk for a group of health-care organizations using a direct analysis of leaked files.
These files contained highly sensitive medical and personal information that could be maliciously exploited by criminals seeking
to commit medical and financial identity theft. We also present evidence of the threat by examining user-issued searches.
Our analysis demonstrates both the substantial threat and vulnerability for the health-care sector and the unique complexity
exhibited by the US health-care system.
Keywords Health-care information - identity theft - data leaks - security
Experiments described in this paper were conducted in collaboration with Tiversa who has developed a patent-pending technology
that, in real-time, monitors global P2P file sharing networks. The author gratefully acknowledges the assistance of Nicholas
Willey and the helpful comments of Lane R. Hatcher. This research was partially supported by the U.S. Department of Homeland
Security under Grant Award Number 2006-CS-001-000001, under the auspices of the Institute for Information Infrastructure Protection
(I3P). The views and conclusions contained in this document are those of the authors and should not be interpreted as necessarily
representing the official policies, either expressed or implied, of the U.S. Department of Homeland Security, the I3P, or
Dartmouth College.
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