Frequently, effort of defect detecting and fixing are counted into software testing activities/phase. Current leading software
estimation methods, such as COCOMO II, mainly estimate the effort depending on the size of software product and allocate testing
effort proportionally. It can not predict detecting and fixing effort accurately. In fact, testing effort is significantly
influenced by the quality of other software development activities. These lead to the difficulty of the testing effort to
be estimated accurately. It is a challenging issue for quantitative software process management. In this paper, we propose
an empirical method to identify performance objectives, establish performance baseline and establish quantitative management
model for testing process. The method has been successfully applied to a software organization for their quantitative management
of testing process.
Keywords Software measurement - Quantitative process management - Testing process - Process performance baseline