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Abstract

Constructing good quality fleet schedules is essential for an airline to operate in an effective and efficient way in order to accomplish high levels of consumer satisfaction and to maximise profits. The robustness of an airline schedule is an indicative measure of how good the schedule is because a robust plan allows the airline to cope with the unexpected disturbances which normally occur on a daily basis. This paper describes a method to measure the robustness of schedules for aircraft fleet scheduling within KLM Airlines. The method is based on the “Aircraft on Ground (ACOG)” measure, it employs statistical methods (although alternative methods were also considered) and it is shown to provide a good estimation of the robustness of a given schedule.

Keywords  modelling - airline scheduling - schedule quality measures

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