Developing Information Systems (ISs) is a hard task for which Requirements Engineering (RE) offers a good starting point.
ISs can be viewed as a support for organisational communication. Therefore, we argue in favour of communication-oriented RE
methods. This paper presents Communication Analysis, a method for IS development and computerisation. The focus is put on
requirements modelling techniques. Two novel techniques are described; namely, Communicative Event Diagram and Communication
Structures. These are based on sound theory, they are accompanied by prescriptive guidelines (such as unity criteria) and
they are illustrated by means of a practical example.
Keywords Communication Analysis - requirements engineering - communication theory - enterprise information systems - requirements structure
Research supported by the Spanish Ministry of Science and Innovation (MICINN) project SESAMO (TIN2007-62894), the MICINN FPU
grant (AP2006-02323), and FEDER.