Cultural values frame architectures, and architectures motivate infrastructures-by which we mean the foundational telecommunications
and Internet access services that software applications depend on. Design is the social process that realizes architectural
elements in an infrastructure. This process is often a conflicted one where transformative visions confront the realities
of entrenched power, where innovation confronts pressure from institutionalized interests and practices working to resist
change and reproduce the status quo in the design outcome. We use this viewpoint to discuss design aspects of the Urban-net,
a broadband civic networking case. Civic networks are embodiments of distinctive technological configurations and forms of
social order. In choosing some technological configurations over others, designers are favoring some social structural configurations
over alternatives. To the extent that a civic network sets out to reconfigure the prevailing social order (as was the case
in the Urban-net project considered here), the design process becomes the arena where challengers of the prevailing order
encounter its defenders. In this case the defenders prevailed, and the design that emerged was conservative and reproduced
the status quo. What steps can stakeholders take so that the project’s future development is in line with the original aim
of structural change? We outline two strategies. We argue the importance of articulating cultural desiderata in an architecture
that stakeholders can use to open up the infrastructure to new constituents and incremental change. Next, we argue the importance
of designing the conditions of design. The climate in which social interactions occur can powerfully shape design outcomes,
but this does not usually figure in stakeholders’ design concerns.
Key words network archictecture - infrastructure - civic networks - broadband telecommunications
Early versions of parts of this paper were presented at seminars, conferences, and workshops at Syracuse University, Pennsylvania
State University, Carnegie Mellon University and the Massachusetts Institute of Technology.