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Trust Building In Collaborative Networked Organizations Supported By Communities Of Practice
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3. Trust Building In Collaborative Networked Organizations Supported By Communities Of Practice
Leandro Loss4 , Claudio Henrique Schons5 , Rosane Maria Neves6 , Iliane Luft Delavy6 , Iny Salete Chudzikiewicz7 and Ana Maria Cordeiro Vogt7 
| (4) |
Department of Automation and Systems, Federal University of Santa Catarina, Brazil |
| (5) |
Department of Information Science, Federal University of Santa Catarina, Brazil |
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Department of Knowledge Management Engineering, Federal University of Santa Catarina, Brazil |
| (7) |
Uniandrade University, Brazil |
In view of the competitive scenario in which organizations are currently inserted, it is necessary for them to adopt a philosophy
of continuous learning, aiming at improving their products and processes, besides encouraging an environment that allows knowledge
exchange and innovation. On the one hand CNOs aim at increasing competitiveness through the flow of knowledge aggregated to
products and processes in a formal environment. On the other hand, CoPs rise up as a mechanism that permeates new structures
of communication, encouraging institutional learning and knowledge sharing, combining common values to their members in informal
environments. The aim of this article is to propose the use of CoPs within CNOs to promote trust among members, aiding and
encouraging the practices of knowledge sharing.
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