While the concepts of organizational learning and knowledge management are essential in industry, relatively little attention
has been devoted to how these same concepts can be applied to higher education. Despite the ready availability of the Internet
and the World Wide Web, and the increasing familiarity of faculty and students with these tools, many universities seem reluctant
to release their firm hold on learning paradigms that predate the information revolution by centuries. We believe that the
necessary infrastructure is largely in place to begin to fundamentally reengineer knowledge creation and delivery based on
principles of knowledge management and organizational learning.
In this article we first introduce a model of knowledge creation and delivery that can be implemented by teams of students
and faculty members in universities. We demonstrate, through description of a practical application of the complete knowledge
creation and delivery cycle, how the theoretical model can be implemented and how the entities involved interact in the cycle.
Finally, we describe the product of one cycle implementation, a Web-Based Virtual Learning Environment designed for an introductory
Information Technology course for undergraduate business students.
knowledge management - organizational learning - technology enhanced education - Web based training
This revised version was published online in July 2006 with corrections to the Cover Date.