A Methodological Framework for Understanding IS Adaptation through Enterprise Change
Camille Salinesi7
and Jaana Wäyrynen7
| (7) |
Centre de Recherche en Informatique, Université Paris 1, Sorbonne 90, rue de Tolbiac, 75013 Paris, France |
Abstract
In both academy and practice, BP (Business Process) modelling and re-engineering are used to enlighten the IS adaptations
required when enterprises change. However, industrial scale BP models are large and complex, and analysing the current and
the required BPs at the same time is difficult. We believe this issue can be dealt with by abstracting BP models. This paper
proposes a methodological framework organising this analysis into several levels. At the highest level an abstract formalism,
called MAP, is used to synthesise BP goals and strategies. Our expectation is that MAP facilitates analysis of change with
traditional BP models. A process starting with MAP is also proposed to conduct BP change and IS adaptation analysis. The resulting
method was applied in an industrial case study. The paper reports the framework, case study and lessons learned by observation
and critics made during the case study.
This paper was partly funded by France Télécom R&D
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