OBJECTIVE: Clinical vignettes offer an inexpensive and convenient alternative to the benchmark method of chart audits for assessing
quality of care. We examined whether vignettes accurately measure and predict variation in the quality of preventive care.
DESIGN: We developed scoring criteria based on national guidelines for 11 prevention items, categorized as vaccine, vascular-related,
cancer screening, and personal behaviors. Three measurement methods were used to ascertain the quality of care provided by
clinicians seeing trained actors (standardized patients; SPs) presenting with common outpatient conditions: 1) the abstracted
medical record from an SP visit; 2) SP reports of physician practice during those visits; and 3) physician responses to matching
computerized case scenarios (clinical vignettes).
SETTING: Three university-affiliated (including 2 VA) and one community general internal medicine clinics.
PATIENTS/PARTICIPANTS: Seventy-one randomly selected physicians from among eligible general internal medicine residents and attending physicians.
MEASUREMENTS AND MAIN RESULTS: Physicians saw 480 SPs (120 at each site) and completed 480 vignettes. We calculated the proportion of prevention items for
each visit reported or recorded by the 3 measurement methods. We developed a multiple regression model to determine whether
site, training level, or clinical condition predicted prevention performance for each measurement method. We found that overall
prevention scores ranged from 57% (SP) to 54% (vignettes) to 46% (chart abstraction). Vignettes matched or exceeded SP scores
for 3 prevention categories (vaccine, vascular-related, and personal behavior). Prevention quality varied by site (from 40%
to 67%) and was predicted similarly by vignettes and SPs.
CONCLUSIONS: Vignettes can measure and predict prevention performance. Vignettes may be a less costly way to assess prevention performance
that also controls for patient case-mix.
Key words compliance - preventive care guidelines - physician practice - clinical vignettes - quality of care
This research was funded by grant 11R98118-1 from the Veterans Affairs Health Service Research and Development Service, Washington
DC. Dr. Peabody was also a recipient of a Senior Research Associate Career Development Award from 1998–2001 from the Department
of Veterans Affairs.