Lecture Notes in Computer Science, 2010, Volume 6267/2010, 84-91, DOI: 10.1007/978-3-642-15172-9_8

Elements of Comprehensive Assessments of IT Infrastructure Projects in the Austrian Ministry of Finance

Edward W. N. Bernroider, Stefan Koch and Volker Stix

View Related Documents

Abstract

This article strives to support research and practice in the application of decision and valuation models to IT infrastructure projects in public administration. The aim is to present the elements needed to flexibly embrace evaluation structure, management and quantification methods. We sketch how different models can work together in a complementary way laying a robust and comprehensive foundation for an integrated analysis of IT impacts. We present design and assessment results from two major IT projects in the Austrian Ministry of Finance.

Keywords  IT evaluation - Public Administration - Decision making - Evaluation frameworks - IT value

Fulltext Preview

Image of the first page of the fulltext document