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Identifying Potential Social Impact of Collaborative Systems at Design Time

Clarissa Maria de A. BarbosaContact Information, Raquel Oliveira PratesContact Information and Clarisse Sieckenius de SouzaContact Information

(1)  SERG – Departamento de Informática – PUC-Rio, R. Marquês de São Vicente, 225, Gávea, Rio de Janeiro – RJ,  
(2)  Departamento de Ciência da Computação – UFMG, Av. Antônio Carlos, 6627, Prédio do ICEx, sala 4010, Belo Horizonte - MG,  
Abstract
This paper presents Manas, a Semiotic Engineering epistemic tool for the design of collaborative systems (CoSys) whose aim is to expand the designers’ knowledge and awareness of their influence on groups and group dynamics. Manas has been developed to help designers represent their conception of computer-mediated communication and reflect upon some of its potential social effects, springing from user-system interaction, as well from user-user interaction (through the system). The paper illustrates how Manas can lead designers to reflect upon both the design problem and its proposed solution(s), which allows them to make more conscious decisions. Increased knowledge and awareness should then enhance the quality of CoSys design.

Keywords  Semiotic Engineering - Collaborative Systems - Online Communities - Design Models - Computer-Mediated Communication - Social Aspects of HCI


Contact Information Clarissa Maria de A. Barbosa
Email: cbarbosa@inf.puc-rio.br

Contact Information Raquel Oliveira Prates
Email: rprates@dcc.ufmg.br

Contact Information Clarisse Sieckenius de Souza
Email: clarisse@inf.puc-rio.br
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