With the increasing demand for skill and knowledge in the operation and application of computer technology, colleges and universities are being pressured by their students to provide effective and efficient instructional programs in this area. The following case study describes how one university, through its instructional development agency, was able to develop, evaluate, and refine a self-instructional manual that provides management students with the basic skills required for using the Statistical Analysis System (SAS), a major statistical program available for mainframe computers. The successful use of this manual with several hundred students over the course of five semesters and three summer sessions suggests that the manual may be a useful model for institutions with similar needs.