The composition of teams is becoming increasingly culturally diverse, foremost as a result of international business and globalisation.
We view culture as “;a complex, abstract, and pervasive matrix of social elements which functions as an all-encompassing form
or pattern for living by laying out a predictable world in which an individual is firmly oriented”;2. Consequently, when getting in contact with people from a different culture or ethnic background inadequate behaviours may
be caused3.
Porter and Samovar 1994, p. 11.
Kirchmeyer 1993.