The current best-effort infrastructure in the Internet lacks key characteristics in terms of delay, jitter, and loss, which
are required for multimedia applications (voice, video, and data). Recently, significant progress has been made toward specifying
the service differentiation to be provided in the Internet for supporting multimedia applications. In this paper, we identify
the main traffic types, discuss their characteristics and requirements, and give recommendations on the treatment of the different
types in network queues. Simulation and measurement results are used to assess the benefits of service differentiation on
the performance of applications.