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Abstract

An accessibility assessment model was developed for calculating an accessibility index for public information kiosks. The model consists of eight terms to be considered in kiosk design and its operation. Taking into account the level of importance among the terms included in the model and the possibility of realization with current levels of technology for the terms, an index was organized to quantitatively assess the accessibility of public kiosks. It is expected that through this study, the current level of accessibility of public information kiosks can be objectively assessed and enhanced in the future.

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