In this conceptual article we present a critical analysis of close
guanxi, i.e., close personal connections, in terms of their negative externalities on organizations. We adopt a social dilemma perspective
and examine how close
guanxi parties, while cooperative toward each other, may nevertheless defect against the organization, causing negative externalities.
We contend that relationalism exacerbates such negative effects of close
guanxi and propose various institutional mechanisms and individual variables that can reduce them. Finally, we discuss research
and practical implications of solving social dilemmas of close
guanxi in Chinese organizations and strong ties in Western organizations.
Keywords Guanxi - Favor exchanges - Negative externality - Individualism relationalism and collectivism - Organizational social capital - Universalism–particularism - Social dilemma
The authors greatly appreciate comments from Yanjie Bian, Marilynn Brewer, Mike Peng, Denise Rousseau, and Dave Whetten on
an earlier version of this paper.