This paper discusses the role of extemporaneous action and bricolage in designing and implementing information systems in
organizations. We report on a longitudinal field study of design and implementation of a Web-based groupware application in
a multinational corporation. We adopt a sensemaking perspective to analyze the dynamics of this process and show that improvisational
action and bricolage (making do with the materials at hand) played a vital role in the development of the application. Finally,
we suggest that this case study provides an occasion to reconsider how we conceptualize information systems development (ISD).
Keywords Web-based groupware - information systems development - sensemaking - improvisation - bricolage