One of the first question each knowledge management project faces is: Which concrete activities are referred to under the
name of knowledge management and how do they relate to each other? To help answer this question and to provide guidance when
introducing knowledge management we have developed KMap. KMap is an environment which supports a practitioner in the interactive
exploration of a map of knowledge management activities. The interaction helps trigger interesting questions crucial to the
exploration of the solution space and makes hidden argumentation lines visible. KMap is not a new theory of knowledge management
but a pragmatic “object to think with” and is currently in use in two case studies.