Volume 14, Supplement 1, 57-61, DOI: 10.1007/s10459-009-9177-z

Diagnostic errors in ambulatory care: dimensions and preventive strategies

Hardeep Singh and Saul N. Weingart

From the issue entitled "DIAGNOSTIC ERROR IN MEDICINE. Guest Editors: Eta S. Berner and Mark L. Graber"

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Abstract

Despite an increasing focus on patient safety in ambulatory care, progress in understanding and reducing diagnostic errors in this setting lag behind many other safety concerns such as medication errors. To explore the extent and nature of diagnostic errors in ambulatory care, we identified five dimensions of ambulatory care from which errors may arise: (1) the provider–patient encounter, (2) performance and interpretation of diagnostic tests, (3) follow-up of patients and diagnostic test results, (4) subspecialty consultation, and (5) patients seeking care and adhering to their instruction/appointments, i.e. patient behaviors. We presented these risk domains to conference participants to elicit their views about sources of and solutions to diagnostic errors in ambulatory care. In this paper, we present a summary of discussion in each of these risk domains. Many novel themes and hypotheses for future research and interventions emerged.

Keywords  Diagnostic error - Ambulatory care - Primary care - Diagnostic tests - Electronic communication - Patient behaviors - Patient follow-up

The views expressed in this article are those of the authors and do not necessarily represent the views of the Department of Veterans Affairs.

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